Customer service is opened Mo-Fri 10-18:30 +370 5 214 2939

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Phone (Mon.-Fri. 10-18.30):  +370 5 214 2939
Mandatory Field

Tax free service

Novastar.lt internet store offers attractive and convenient terms to buy for foreign shoppers. Persons, permanently living outside European Union can claim a refund of part of the value added tax (VAT) paid for goods purchased in Novastar.lt internet store.

Tax Free Shopping service is provided in cooperation with Global Blue, a leading tax refund service provider in the world. Tax Free Shopping can be used by persons permanently living outside of European Union who shop in the Novastar.lt internet store for above 55 EUR including value added tax (VAT). A customer who wants to take advantage of this this service will be assisted by our customer support specialists in filling out designated VAT refund form. This form together with a passport, cash registry receipt and purchased goods have to be presented to customs officer when departing European Union territory no later than 3 months after purchase of respective goods. As soon as the form is stamped (approved) by customs officer, customer can contact one of the more than 600 Global Blue offices in 41 countries and claim a refund of up to 14% of the value of goods purchased at Novastar.lt store in cash or to a specified bank account.

More information on Tax Free Shopping can be found on Global Blue website http://www.globalblue.com/.